Policies

With the prevalence of online shopping and the everyday consumer looking for the best deal, it’s no wonder purchasing your pet’s medications from online pharmacies is a popular choice. But did you know that not all online pharmacies are created equal?

Pharmacies that aren’t regulated by the FDA may offer products that are:

  • Expired
  • Stored in Inadequate Conditions
  • Counterfeit

Our #1 priority is providing your pet with safe and effective medication. That’s why we work with an online pharmacy that our practice has researched and trusts, Covetrus.

Our online pharmacy:

  • Meets the highest industry security standards
  • Is FDA-regulated
  • Manufacturer guaranteed
  • Provides convenience of home delivery
  • Integrates with your pet’s hospital records
  • Offers instant rebates & auto ship savings

Effective August 1st, 2022, we will no longer authorize prescription requests from online pharmacies other than our own. If you prefer to use these services, we can provide you with a written prescription to process through a third-party. To obtain a written prescription, please call the office. You will then need to pick up the written prescription to email, mail, or fax to the third-party pharmacy of your choice.

Prescription Diets update:

The demand for in-house food sales has significantly increased. While we’re thrilled to see this growth, it has become apparent that managing these sales in-house is taking away valuable time from addressing the health needs of our clients and their pets. To better serve you, we’re transitioning most of our food sales to our convenient online pharmacy.

What’s Changing? Starting [08/01/2022, we’ll be offering most of our food sales through our Online Pharmacy. However, we’ll continue to keep gastrointestinal diets in stock for dispensing when required during appointments.

How Can You Get Your Pet’s Food or Prescriptions? We’ve made it easy for you to order your pet’s food and prescriptions:

  1. Order Online: Follow the links below to order the food you need. Refills will be added based on your veterinarian’s approval.
  2. Prescription Assistance: We can add the prescription for you and send you a link via email to set up your shipping schedule and payment.
  3. Full Assistance: Let us handle everything for you! We’ll add the prescription, take payment, and set up the shipment schedule based on your preferences.

https://bluecrossanimal.covetruspharmacy.com/

Why Choose Our Online Pharmacy? When you shop at our Online Pharmacy, you’ll enjoy:

  • Convenience of filling prescriptions online
  • Home delivery of medications, food, and essentials
  • Automatic refills for hassle-free ordering
  • Exclusive discounts and rebates
  • Competitive pricing on popular medications
  • Free shipping on orders over $49 (auto ship required for free shipping on diets only)

Special Offer: Use promo code HELLO20 or AUTO20 to save 20% off a new auto-ship order when shopping our Online Pharmacy!

Our team is available for any questions you may have on this topic at 612-822-2149. Thank you for placing your pet’s care in our hands!

Sincerely,

The Doctors and Staff at Blue Cross Animal Hospital 🐾